Encrypted hard drive help
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Encrypted hard drive help| RAP66 |
 Posted: Aug 26 2012, 12:23 PM
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Newbie  Group: Members Posts: 1 Member No.: 1,298 Joined: 26-August 12  |
 I've messed up and changed a setting on my laptop. I purchased my laptop from work while we did shut down activities, however I still needed my work laptop for emails and support activities during the shut down. So work allowed me to keep the laptop without having to turn it in to have the laptop "made normal".The other day I got my server setup and I was using my work laptop to mess with it and in the process I accidently changed the domain to WORKGROUP. Now I cannot log in to my profile, I get an error saying that the password does not match and I dont have the Admin password. The hard drive is 100% encrypted with Symantec PGP whole disk encryption. I've been trying to reset and password so I can fix the domain and be able to use my laptop again. Everything I have tried is not working. I even tried you're CD & USB programs and nothing. I tried the advanced cd and I get to the desktop but when I try to reset the password it says No SAM file. I think this is because of the encryption. My other option is to give the laptop to our IT guy but all he will do is wipe the drive, and I would like to recover some of the my files before doing that. Is there a way that I could possibly get this system working again?? Thanks Rich |
 
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| thadd |
Posted: Aug 26 2012, 12:55 PM
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Administrator Group: Admin Posts: 579 Member No.: 1 Joined: 2-April 07 |
Hi Rich,
Unfortunately, the encryption makes it impossible for my software to find the SAM and reset the password. You're IT guy should be able to log in via the local admin account, but if he won't do that, you'll most likely have to go with resetting the system by wiping the drive. I wish I had better news, but once you take a machine off the domain, you have to know the local admin password in order to change anything after that. Please let me know if you have any other questions. Dana |
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